Terms of Service & Privacy Policy

Effective Date: 7/3/2026 Last Updated: 7/3/2026

Terms of Service

1. Acceptance of Terms

By accessing or using Liwolf LLC's website, products, or services (the "Services"), including our SMS/text messaging program, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Services.

2. Description of Service

Liwolf, LLC provides general consulting on business process automation. Features, availability, and functionality may change at any time without notice.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Services. By using the Services, you represent that you meet this requirement.

4. SMS / Text Messaging Program Terms

If you opt in to receive text messages from Liwolf, LLC:

• Consent: By providing your mobile number and opting in (e.g., via web form, keyword text, or checkbox), you consent to receive SMS messages from Liwolf, including transactional messages, customer service replies, appointment reminders, marketing messages.

• Message Frequency: Message frequency varies.

• Message & Data Rates: Message and data rates may apply, as determined by your wireless carrier.

• Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will no longer receive SMS messages from us unless you opt back in.

• Help: Reply HELP for assistance, or contact us at [email protected] / 985-317-2989.

• Carriers: Carriers are not liable for delayed or undelivered messages. Liwolf, LLC is not responsible for delays in message delivery caused by your carrier.

• Supported Carriers: Participating carriers include major U.S. wireless carriers; coverage may vary.

• No Data Sharing for Third-Party Marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in status with third parties for their own marketing purposes. See our Privacy Policy below for full detail.

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable local, state, national, or international law;

• Attempt to interfere with, compromise the security of, or disrupt the Services;

• Use the Services to transmit spam, malware, or harassing, abusive, or deceptive content;

• Impersonate any person or entity, or misrepresent your affiliation.

6. User Content

If you submit content to us (e.g., messages, feedback, forms), you grant Liwolf, LLC, a non-exclusive, worldwide, royalty-free license to use, store, and process that content solely to provide and improve the Services.

7. Intellectual Property

All content, trademarks, logos, and materials on the Services, other than user-submitted content, are owned by or licensed to Liwolf, LLC and may not be used without prior written consent.

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LIWOLF, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Liwolf, LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to other users or Liwolf, LLC.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles.

14. Contact Us

Questions about these Terms can be directed to: Liwolf, LLC, at 201 Holiday Blvd, Ste 200, Covington, LA 70433 | [email protected] | 985-317-2989

Privacy Policy

1. Overview

Liwolf, LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

2. Information We Collect

• Contact Information: Name, phone number, email address, provided when you sign up for our SMS program, contact us, or use our Services.

• Communications Data: Content of messages you send us via SMS or chat, and metadata (timestamps, delivery status).

• Usage Data: Information about how you interact with our website and Services (e.g., IP address, browser type, pages visited), typically collected via cookies or similar technologies.

• Device Information: Device type, operating system, and identifiers, where applicable.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Services, including responding to SMS messages;

• Send transactional or requested informational messages;

• Improve and personalize the Services;

• Comply with legal obligations;

• Detect and prevent fraud, abuse, or security issues.

4. SMS Data — Special Disclosures

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted for the purpose of operating the SMS program. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, unless required to complete a transaction or at your request.

5. How We Share Information

We may share information with:

• Service Providers: Vendors who help us operate the Services (e.g., SMS gateway/carrier providers, hosting providers), bound by confidentiality obligations;

• Legal Compliance: When required by law, subpoena, or to protect our rights, safety, or property;

• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

We do not sell your personal information.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

• Opt-Out of SMS: Reply STOP to any text message at any time.

• Access/Correction/Deletion: Depending on your state of residence (e.g., California, Colorado, Virginia, Connecticut, Utah), you may have the right to request access to, correction of, or deletion of your personal information. Submit requests to [privacy email].

• California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, and opt out of sale/sharing (we do not sell personal information). Contact us at [privacy email] to exercise these rights.

• Do Not Track: Our website does not currently respond to "Do Not Track" browser signals.

8. Children's Privacy

Our Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site usage. You can control cookies through your browser settings.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

12. International Users

Our Services are intended for users located in the United States. If you access the Services from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent changes. Material changes will be communicated via the website or, where appropriate, direct notice.

14. Contact Us

For questions or requests regarding this Privacy Policy or your personal information: Liwolf, LLC, at 201 Holiday Blvd, Ste 200, Covington, LA 70433 | [email protected] | 985-317-2989